Privacy policy

Privacy Policy

This Privacy Policy describes how Magnix Pro ("we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from our website (the "Site"), or otherwise interact with us (collectively, the "Services").

For the purposes of this Privacy Policy, “you” and “your” refer to you as the user of the Services, whether you are a customer, visitor, or another individual whose information we collect.

Please read this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, or for operational, legal, or regulatory reasons.

When we do, we will update the “Last updated” date and post the revised version on this page.

How We Collect and Use Your Personal Information

We collect personal information from different sources depending on how you interact with our Services.

We use this information to provide and improve our Services, process orders and payments, communicate with you, prevent fraud and ensure security, and comply with legal obligations.

What Personal Information We Collect

Information you provide directly may include your name, email address, phone number, billing and shipping address, order details, payment confirmation, account login details, and any information you provide when contacting customer support.

We also automatically collect certain data such as your IP address, browser type, device information, and how you interact with our website using cookies and similar technologies.

We may receive additional information from third parties such as Shopify, payment processors, and analytics or marketing partners.

How We Use Your Information

We use your personal information to provide products and services, including processing orders, managing your account, shipping orders, and handling returns.

We may also use your information for marketing and advertising purposes, including sending promotional messages and showing relevant ads. You can opt out of these communications at any time.

We use your data to maintain security, detect fraud, and improve our services and customer experience.

Cookies

We use cookies and similar technologies to improve website functionality, remember your preferences, analyze traffic, and deliver relevant advertising.

You can control cookies through your browser settings, but disabling them may affect how the site functions.

We also recognize Global Privacy Control (GPC) signals where applicable.

How We Share Your Information

We may share your personal information with service providers such as payment processors, shipping partners, analytics providers, and customer support tools.

We may also share information with marketing and advertising partners, Shopify, and legal authorities when required.

We do not sell sensitive personal information.

Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for their privacy practices or content.

Children’s Data

Our Services are not intended for children under 16.

We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us to request deletion.

Security and Data Retention

We take reasonable steps to protect your information, but no system is completely secure.

We retain your personal data only as long as necessary to provide our services, comply with legal obligations, and resolve disputes.

Your Rights

Depending on your location, you may have rights such as accessing your data, requesting corrections or deletion, receiving a copy of your data, opting out of marketing communications, or restricting certain processing.

To exercise these rights, please contact us. We may need to verify your identity before processing your request.

Complaints

If you have concerns about how we handle your data, please contact us.

You may also have the right to file a complaint with your local data protection authority.

International Users

Your information may be transferred and processed outside your country, including in the United States.

We take steps to ensure your data is protected in accordance with applicable laws.

Contact Us

If you have any questions about this Privacy Policy or your data, please contact us at:

Email: support@magnixpro.com

Address: 30 N. Gould Street Suite R, Sheridan, WY 82801, United States